|
AN ORIGINAL, DATED RECEIPT IS REQUIRED FOR ALL RETURNS
Course Books
• Current student I.D. or Driver’s License
(current picture ID)
and student ID number is REQUIRED for
all returns.
• It is the responsibility of the student to
purchase the
correct book for their classes. Staff
is not responsible for
books purchased in error.
• Books purchased NEW must be returned in the
same
condition that the book was originally
purchased in.
Additionally, the book must be free
from writing, marks,
bent corners and completely intact. If
not, the USED
purchase price will be refunded.
• Books with a "NO RETURN IF
UNWRAPPED" sticker
may not be returned if the book is
unwrapped.
• Books purchased in shrink-wrap, that may be
opened, must
be returned with all components
accompanying the textbook
(example: CD, study guides, etc.). CD
envelopes must be
unopened and any access codes must be
unused and/or not
scratched off.
• Under any circumstances, when a used book
is returned for
a new book, the price difference must
be paid.
• Special orders are not refundable
• Books and merchandise must be returned to
the main
campus bookstore regardless of
purchase location.
• One day classes - NO REFUNDS AFTER CLASS
STARTS
• No refunds during the last four weeks of
school.
General Merchandise
• Merchandise with a manufacturer’s defect
will be replaced.
• Supplies not in original packaging, in
opened packaging or not
in new condition may not be refunded.
• Sale
merchandise is NOT refundable.
Software
• Software must be in original unopened
packaging.
• The CD and/or box cannot be opened,
unwrapped, and/or
used.
• If software CD is defective, it can be
exchanged for a
replacement as long as all of the
original contents, packaging
and the damaged CD has been returned.
Merchandise may be refunded within 5 business days from
the date of purchase.
LAST DAY FOR A FULL
TEXTBOOK REFUND FOR THE FALL 2009 SEMESTER IS WEDNESDAY, SEPT. 9, 2009.
All purchases made after that time will not be refundable except
late starting classes. Refunds for late
starting classes will be accepted within 5 business days from
start of class. (Proof of enrollment is required)
Charge card purchase will only be credited back to the charge card
that items were originally purchased on.
If paid by check, check must clear the Depository Bank before
refund will be given.
Refund and Buyback Hours
Monday – Thursday: 7:45 AM to 7:45
PM and Friday 7:45 AM to 3:30 PM
Location: Buyback and Refund Counter just inside the bookstore entrance
on the left.
|